We are looking for a highly motivated individual to be Chief of Staff to Little Otter's CEO. Your goal will be to make the CEO as effective as possible in whatever capacity makes sense. You will report to and work side-by-side with the CEO, serving as a critical extension of her vision, leadership, and voice.

Success as the CEO's Chief of Staff means quick thinking, strong relationship building, and passion for the fast-paced world of a growing startup. You will connect the dots, ruthlessly prioritize, generate ideas, and drive Little Otter and the CEO's mission forward. This role will be a key driver of critical initiatives and requires a highly resourceful individual with strong emotional intelligence, self-motivation, and organizational skills. This role engages across all functions of the organization, and a successful Chief of Staff will be able to strike a balance between strategy, process, and execution. This role is an incredible opportunity to learn and gain invaluable insight into a fast-growing venture-backed mental health startup.

Responsibiilities

• Manage and track priorities and commitments and ensure the CEO is working on the most important items for the company. Assist with scheduling and time management to make the CEO and company as effective as possible.
• Take ownership of some of the most critical projects for our organization, liaising with senior leadership and stakeholders to take initiatives over the finish line. Engage in internal discussion: turn the team’s conceptual goals into actionable plans with proactive timelines for completion.
• Understand company priorities and goals. Own implementation of the company-wide OKR process, making sure the company is aligned and effective.
• Coordinate and support the CEO’s external events and opportunities ( e.g. speaking at conferences, meeting with business leaders, etc.)
• Leverage data to make decisions across each level of the organization. Set quantitative goals for projects and measure success.
• Create and manage processes that enable the CEO to make better and faster decisions, attend meetings alongside the CEO, tracking and executing on follow-ups where appropriate.
• Act as a thought partner and trusted counsel to the CEO. Provide insight and analysis on the organization’s operations, key decisions and other business areas as well as represent her in certain meetings she is unable to attend.
• Support the CEO with internal and external communication (e.g all-hands meetings, investor updates, board decks, meeting agendas, memos). Write and communicate on behalf of the CEO where necessary.
• Drive collaboration and strategic alignment across departments, ensuring and promoting close partnerships to break down silos and drive shared objectives.
• Gather feedback and support the CEO in developing a thriving organization.
  
  

About You

• The ideal candidate has tremendous intellectual horsepower and is innately motivated and curious. They are passionate about mental health, startups, and the opportunity to create a new mental health solution for families.
• 2+ years of experience in a fast-paced, environment at a top institution
• Collaborator with low ego- You have an all-hands-on-deck attitude. You can “rally the troops” on a wide-variety of tasks and are seen as an ally by your colleagues
• Quick and confident learner. Can dive into any part of the business, get up to speed quickly, and make strategic decisions with limited information.
• Empathetic - You are a trusted sounding board and can provide open, honest feedback. You have high emotional intelligence
• Trustworthy with the most sensitive of information
• Experience working directly with senior executive leadership teams- You can distill the most salient points from complex information to be easily digested and acted upon
• Efficient with limited resources - You are self-sufficient and resourceful
• Deeply organized and reliable, and highly attentive to detail, not allowing things to fall through the cracks or go unfinished.
• Fantastic Communicator, - You can thoughtfully and eloquently communicate, both orally and in writing, adjusting to your audience and to different perspectives.
• Multi-tasker - You are happiest when you are working on many things at once, and you thrive in fast-paced, unstructured growth environments
• Ability to build credibility and relationships quickly across functions/levels including partnering and consulting
• Leads by example and holds team members to a high bar; creates a sense of urgency, energy, and ownership
• Experience with digital health, financial modeling, or consulting is a plus.
  
  

Why Us

• Join a collaborative community of mission-driven professionals who want to help children and families
• Build a first of its kind platform that focuses on providing a family-centric model to care and one that powers our providers to provide data-driven care.
• Participation in early technical direction of the company
• Benefits include, but are not limited to: competitive salary and equity in an early stage startup, comprehensive health benefits (health, dental, medical), a flexible remote-first working environment and parental leave
• Take-what-you-need PTO policy with 2 weeks off for the winter holidays
• Flexible remote-first working environment with regular in-person strategy meetings and events.
  
  

About the Company

Early intervention is essential for lifelong health and wellness. Still, most families and children do not receive the mental health support they desperately need. Little Otter is a venture-backed startup reimagining how children and families receive mental health care. We bring technology, proprietary methods, and exceptional providers together to deliver high-quality mental health support directly to families and children anytime, anywhere. Little Otter's assessments identify a family's unique needs, providing a customized care plan that includes a mix of teletherapy and digital self-management tools. Parents receive personalized and judgment-free support that grows with their family over time. Little Otter is the first product of its kind that is sold directly to families. Our goal is to break down existing barriers to high-quality services and empower parents to help their kids when they need it the most.