Creator Programs Associate
San Francisco, CA
Senior · Full time
Posted a year ago

The Second Renaissance is Here. Come Join Us.

Our mission has always been to enable creators to do what they love and get paid by the people who love them. Today, there are over 200,000 creators sharing their work on Patreon, earning over $100M per month from more than 7 million patrons across the world. We’re incredibly humbled by the opportunity to help so many creators pursue their dreams and build passionate communities around them. And we’re just getting started.

To kick our mission into high gear, we’ve recently raised a Series F funding round of $155M at a $4B valuation. That's over three times bigger than where we were just six months ago! This is proof of the incredible power and potential of creators, and of building this explosive economy. We’ve been funding the creative class since 2013 and have raised a total of $410M from the following investors: Index Ventures, Thrive Capital, NEA, Lone Pine Capital, Glade Blook, Tiger Global Management, Woodline Partners, CRV and Wellington.

To learn more about our origin story, check out Guz Raz’s How I Built This with Patreon co-founders, Jack Conte and Sam Yam.

Our goal is to transform the Patreon brand to power the growing dreams of our creators, large and small. To do so, we are seeking an experienced Partnerships Associate to join our Marketing team . We’re looking for someone that lives and breathes creative independence, can drop strategic gems like it’s nothing and isn’t afraid of taking big, bold risks.

Being based out of Los Angeles, New York or San Francisco is preferred, but we are open to a fully-remote on a case by case basis, and we welcome all weird and wonderful warriors.

What You Will Do

  • Support Patreon’s Creator Ambassador Program. Engage, empower and systematize brand advocacy.
  • Bring Patreon brand promise to life through great storytelling. Research and source diverse and unique creators and their stories. Have a deep love and appreciation for storytelling. Build strong relationships with our creators who participate in our marketing programs.
  • Demonstrate a passion for the creator ecosystem with an awareness and understanding of podcasters, musicians, YouTubers, artists, gamers and writers.
  • Point of contact with creators for Marketing campaigns and user-generated content on marketing channels.
  • Be authentic and adaptable, comfortable having difficult conversations, active listener, lead with empathy and patience. Engage Creator audiences through compelling communications & incentive programs.
  • Collaborate cross-functionally with sales, operations, account management, creative and product marketing teams. Know how to sell ideas and offer solutions to complex problems.
  • Organize and optimize team processes, identify inefficiencies and suggest solutions.

Skills And Experience You Possess

  • 5+ years customer or community management and/or marketing experience .
  • Comprehensive understanding of and passion for the creator and influencer ecosystem (including podcasters, musicians, YouTubers, artists, gamers and writers).
  • Proven ability to develop and grow customer programs/initiatives.
  • High EQ with proven experience working with small and large content creators.
  • Exceptional ability to identify breakthrough content .
  • Excellent written and verbal skills
  • An organized and detail-oriented mindset
  • Ability to multi-task and manage time effectively
  • Active listener with the ability to take direct feedback and execute
  • Creative, passionate, sense of humor, and easy-going spirit

Projects You May Work On

  • Brand advertising campaigns and social media campaigns
  • Creator Ambassador Program
  • Programming for large-scale events and educational workshops

What You Will Have The Chance To Learn

  • At Patreon, you'll join a high-performing and highly-empathetic team of people who proudly work on fulfilling our mission of funding the creative class. Our culture of creator-first, thoughtful teammates keeps work creative, stretching, and rewarding.
  • You’ll learn how to build strategic working relationships with household name creators, identify impactful stories that need to be shared, build deep and lasting relationships with creative content producers who are building independent businesses through robust communities.

Who You'll Work With

At Patreon, you'll join a high-performing and highly-empathetic team of people who proudly work on fulfilling our mission of funding the creative class. Our culture of creator-first, thoughtful teammates keeps work creative, stretching, and rewarding.

Our Core Behaviors

  • Put Creators First. Patreon is nothing without our creators.
  • Achieve Ambitious Outcomes. Set, measure, and accomplish goals that deliver massive value to our creators and patrons.
  • Cultivate Inclusion. We want an environment that retains and engages the diverse teams we build.
  • Bias Towards Action. When in doubt, we take the next best step, then course correct when needed. We go out of our way to fix problems when we see them. We take ownership seriously.
  • Be Candid and Kind. Be extremely caring and extremely direct in all you do at Patreon, especially when it comes to giving positive and constructive feedback.
  • Be Curious . You don’t know it all, and that’s the fun part. Everything gets better when you’re curious. Things get more interesting, more clear, and more approachable. When you bring curiosity into the workplace, you’re growing yourself, your teammates, and Patreon as a whole.

Want to Learn More About Patreon?

  • Check out TechCrunch’s article about our focus on membership
  • Listen to our CEO Jack and Co-Founder Sam chat with Guy Raz on NPR’s How I Built This
  • Check to see if you know a Patreon teammate on LinkedIn
Patreon is an online platform connecting musicians and other artists with their fan base.
Size:  501-1000 employees
Year Founded:  2013
Index Ventures
Tiger Global Management
SV Angel
New Enterprise Associates
Initialized Capital
Wellington Management
StartX (Stanford-StartX Fund)
New Enterprise Associates (NEA)
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