Redesign Health is a proud Equal Opportunity Employer – we recruit, train, compensate and promote our team members based on qualifications. We know how important it is not only to include, but to actively seek out a diversity of opinions and voices.

We want to hear from you regardless of your race, religion, national origin, sex, gender identity, sexual orientation, disability, age, veteran status, or any other applicable legally protected characteristics.

Redesign Health is a company that powers innovation in healthcare. We develop technologies, tools, and insights that lower the barriers to change in healthcare, and provide a platform that enables founders and the broader healthcare ecosystem to build high-quality health solutions at scale. We have powered the launch of 28 companies to-date including Lively, Ever/Body, Calibrate, Vault Health, Springtide, HealthQuarters, Proper, Anomaly, Jasper, MedArrive, Intrinsic, UpLift, Kins, Keen, Overalls, and stealth ventures in health equity, kidney care, women's health, complementary medicine, and many more. We're on a mission to redesign health for everyone.

To support our accelerating growth, Redesign is seeking a Portfolio Operations Associate. Working closely with members of our Strategy & Finance and Capital Development teams, you will be responsible for supporting Redesign's fund administration processes, including capital calls and distributions across multiple investment vehicles. In this position you will play a critical role in building scalable processes to support the Redesign portfolio and our investors.

This role will maintain the data integrity of Redesign's investor portal / CRM, assist with investor communications, and will support investor reporting, fund accounting, and audit workstreams.

You will report to and work with our Equity Valuation Lead remotely, unless you are located in the NYC area and prefer to work in our office.

What you'll do:

Own Redesign's Fund Administration Procedures:

• Execute capital calls and distributions for Redesign investment vehicles.
• Maintain data integrity of Redesign's investor portal (Altvia/Salesforce), and ensure internal monitoring tools are up to date with accurate company and investor data.
• Issue capital call and distribution notices to investors, following up as needed, and coordinate investor questions and requests, redirecting to appropriate parties as needed.
• Assist with monitoring and reconciling bank accounts, and initiate bank wires.
• Assist with other fund administration and bookkeeping responsibilities.
• Assist with preparing audit documentation and fulfilling audit requests, collecting and inputting transactional data into our CRM and portfolio monitoring database, onboarding new vehicles onto Redesign's investment portal, and assisting with valuation process work as needed.
  
  

Improve Existing and Implement New Processes:

• Recommend and implement improvements to existing systems, policies, work processes and procedures, with an emphasis on building for scale.
• Position Redesign for rapid scale, in anticipation of accelerating operating company and investment vehicle launches.
• Propose technology and process improvements, communicating cross-functionally as needed.
• Other projects as assigned.
  
  

What you'll need:

Background

• 2-3 years of experience in a similar fund or portfolio administration position at a private equity firm, venture capital firm, or hedge fund, with direct experience managing capital calls and distributions, and managing investor communications.
• Experience in managing investor capital account balances, and familiarity with fund accounting concepts.
• Experience collecting and maintaining company and investor data.
• Experience leveraging bank portals, including account setup, wires, and reconciliations.
• Prior experience in Salesforce, iLevel, and fund accounting software (e.g., Investran, Allvue, eFront) is a plus, but not required.
  
  

Behavioral Skills

• Action Oriented: You readily take action on challenges, without unnecessary planning. You identify and seize new opportunities. You display a can-do attitude in good and bad times. You step up to handle tough issues. You take on new opportunities and tough challenges with a sense of urgency, high energy and enthusiasm.
• Plans and Aligns: Sets objectives to align with broader organizational goals. Breaks down into appropriate initiatives and actions. Stages activities with relevant milestones and schedules. Anticipates and adjusts effective contingency plans. Planning and prioritizing work to meet commitments aligned with organizational goals
• Optimizes Work Processes: Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
• Communicates Effectively: You are effective in a variety of communication settings: one-on-one, small and large groups, or among diverse styles and position levels. You attentively listen to others. You adjust to fit the audience and the message. You provide timely and helpful information to others across the organization. You encourage the open expression of diverse ideas and opinions.
  
  

You will work out of one of the following locations:

• In-office: New York, NY or Remote
• Remote: Alabama, Arizona, Arkansas, California, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming.
  
  

What Redesign Is All About

Redesign's mission is to elevate healthcare companies that empower people to live their healthiest lives. To give a sense of what our team is all about, these are the values that guide our work:

• Redesign healthcare - We bring positive change to patients' lives
• Own the outcome - We do the work to get the job done
• Be trusted partners - We strive to be the teammates and co-founders of choice
• Champion diverse perspectives - We work to unlock our joint potential
• Practice kindness - We aim to build bridges, not walls
• Learn continuously - We focus on constantly growing as individuals and as a team
  
  

Why work with us?

We care deeply about your well-being. And we've tailored our unique benefits around your wellness. Check out our full range of benefits here, and a few of our highlighted benefits below:

• Benefits for your physical wellness:
• Full medical, dental, and vision coverage with no monthly contribution for you and your dependents (for all of our plans!)
• Quarterly in-home house cleaning
• $50 a month wellness stipend

• Benefits for your financial wellness:
• 401K match
• Student loan repayment contribution
• Tax preparation services

• Benefits for your mental wellness:
• Unlimited PTO
• An annual 2-week company-wide winter break
• 2 months sabbatical after 4 years
• Reimbursements to Spotify & Headspace

• Benefits for the wellness of parents:
• 16 week full paid parental leave
• Maven Clinic access with $10k lifetime contributions to fertility & adoption services
• Diaper subscription service & summer camp reimbursement program