The Opportunity

We are looking to hire a Business Operations Associate to join our Ocean Tradelane Management team in North America. The team’s mission is to profitably grow ocean business at Flexport by offering reliable, competitive, and diverse solutions for our clients. In this role, you will be a go-to analyst for leadership within the global Ocean team, driving business insights across a wide array of projects, developing and enhancing tools, processes, and systems to help with Flexport’s mission of making global trade easier. You will be a jack of all trades, excelling at the intersections of financial analysis, business development, operational analysis, and communications. You’ll work alongside fellow entrepreneurial self-starters interested in solving real-world problems and streamlining the inefficiencies in the complex global trade industry. You will have the opportunity to work cross functionally across many groups including Data Analytics, Product, Client Solutions, Finance, Operations, and Marketing & Communications.

You Will

• Interface with business stakeholders including VPs and Directors to deeply understand, analyze, and report on business processes and performance.
• Interface with cross-functional teams including Data Analytics, Finance, Client Solutions, and Supply Chain Operations as a trusted representative of the overall ocean and trucking business, owning/driving projects to identify root-causes to critical challenges and find solutions
• Learn the global ocean & trucking business from an operational and data lense, working cross-functionally to acquire a breadth of knowledge and become a trusted expert in global business operations.
• Clearly and expertly create reports, analyses, and data-driven insights on key drivers, progress to plan, and results, and communicate to key stakeholders with an eye towards accuracy, impact and scalability.
• Drive and draft communications for global teams, to enhance alignment across geographies, and external parties
• Creatively and holistically overcome roadblocks leaving no stones unturned. While you have high attention to detail, you also always keep the big picture in mind.
• Ensure our teams of all levels are working smarter rather than harder

You Should Have

• A degree in Business, Statistics, Computer Science, Data Science, or another quantitative discipline
• 1-3 years in a supply chain operations, business operations, consulting, or analyst capacity
• Experience and an inclination to using excel and data visualization tools (Tableau, Looker, Power BI, etc.) to communicate insights and tell stories anchored in data in a professional environment
• Experience building dashboards - you know the trade-offs and impacts of using one metric versus another
• Excellent communication, interpersonal, and organizational skills
• Courage to challenge the status quo when logic and reason require it

About Flexport

We believe global trade can move the human race forward. That’s why it’s our mission to make global trade easier for everyone. We aim to do this by building the Operating System for Global trade - a strategic model combining advanced technology and data analytics, logistics infrastructure, and supply chain expertise. Flexport today connects almost 10,000 clients and suppliers across 109 countries, including established global brands like Georgia-Pacific as well as emerging innovators like Sonos. Started in 2013, we've raised over $1.3B in funding from SoftBank Vision Fund, Founders Fund, GV, First Round Capital and Y Combinator. We’re excited about the three big ways we’re moving forward after our recent $1B investment from SoftBank Vision Fund in February 2019.

At Flexport, our ability to fulfill our mission of making global trade easy for everyone relies on having a diverse, dedicated and engaged workforce. That is why Flexport is committed to creating and nurturing an environment where anyone can be their authentic self. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.