Associate Product Manager
New York City
Entry Level +1 · Full time
Posted 2 months ago


In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies.

Who we are:

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of trust and safety, pioneering, urgency, and purpose over pride, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact. If that sounds like an exciting opportunity, we want to hear from you!

What we do:

In partnership with public safety, RapidSOS has created the world’s first emergency response data platform that securely links life-saving data from 450M+ connected devices directly to 911 and first responders in an emergency. Through the platform, we’re providing intelligent data that supports over 5,200 Emergency Communications Centers, protecting 95%+ of people in the US, across 150 million emergencies annually.

Video: RapidSOS 3-Min Summary Video

What this role is about:

The product team at RapidSOS is looking for an Associate Product Manager to help us build out and scale our lifesaving data solutions. In this role, you will be a part of a team in a hyper-growth phase, reinforcing the product development lifecycle and partnering with members of our Engineering, Design, and Product Marketing teams. You’ll thrive in this role if you are well adept in the challenges of public safety, and are a natural listener that continually seeks input but has an ownership mentality.

What you’ll do:

  • Support our product strategy by working with cross-functional teammates to understand users’ needs and deliver on solutions that meet them
  • Understand market dynamics within public safety, and identify customer challenges that represent significant market opportunities for RapidSOS
  • Proactively communicate strategies to internal/external stakeholders
  • Develop metrics and share outcomes through an analytical lens
  • Make data-driven decisions with information that is available

What we’re looking for in our ideal candidate:

  • Bachelor's degree
  • Work experience within public safety or the emergency technology industry
  • Willingness to learn and grow your skill sets within Product Management
  • Mission-oriented and impact-driven mindset - we are building products that save lives
  • Strong sense of empathy - you strive to understand what users need
  • Strong analytical and prioritization skills
  • Outstanding oral and written communication, and interpersonal skills
  • Strong sense of curiosity and interest in learning the ins-and-outs of the product in detail
  • Self motivated and detail-oriented and highly organized within their current experiences

What we offer:

  • The chance to work with a passionate team on solving one of the largest challenges globally
  • Competitive salary and benefits and equity participation
  • A dynamic, flexible and fun start-up work environment with a highly talented team

If you're curious to learn more about RapidSOS, you can check out our full press list!

It's our top priority to offer all of our team members fair and equitable compensation that has been thoroughly researched and benchmarked against market data. The budgeted range starts at $75,000 - $100,000. Actual pay will be adjusted based on experience. This does not include equity.

Interested in the role but you don’t meet 100% of the requirements? We’d love to hear from you! We encourage you to apply; we’d be excited to see if your unique skill set and experience could be a match.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!


RapidSOS is a creator of an emergency response data platform that securely links life-saving data to 911 and first responders.
Size:  101-250 employees
Funding Level:  Mid-stage Startup
Total Amount Raised:  205.2 M
Year Founded:  2012
Insight Partners
Alumni Ventures Group
City Light Capital
Highland Capital Partners
Massachusetts Institute of Technology - MIT
Harvard University
Massachusetts Institute of Technology
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