At StubHub, our mission is to bring the joy of live to fans globally. We’re the world's largest ticket marketplace, and we make sure that the events where you want to be are never sold out.

At StubHub, we are:

Owners – We carry the ball. We act as one team, in it together. We live above the line as optimists and with a solution mindset. We are fully accountable for solving problems, both our own pieces and the whole.

Fan First – We are the fans’ biggest fan. We are the fan and the voice of our fans in everything we do.

Driven – We push past the finish line, aggressively prioritize and focus on what matters most. We debate, decide, commit and deliver.

Inventive – We play a new chord; we celebrate progress over perfection and learnings as much as success. We’re agile because there is always more than one way.

Courageous – We take big swings. We show up for challenges with resilience and persistence. We take risks, embrace failure as a path to learning, and speak up when we have a different opinion.

Diverse & Inclusive – We harmonize. We assume positive intent, trust and empower others; bring a global mindset and seek out alternative viewpoints.

Associate Product Manager - Core Experience

The Core Experience (CX) team is responsible for the end-to-end product experience for fans looking to discover, buy and sell tickets to their favorite live events through our web and mobile platforms. It sits at the forefront of fulfilling StubHub’s mission to become the go-to destination for accessing global live events by directly impacting the product that millions of fans interact with every day. We are obsessed with understanding our users’ needs and delivering feature innovations, both short-term and long-term, that are as effective as they are enjoyable. We serve a global fan base and aim to deliver a localized experience that feels personalized to every individual in over 60 regions and 30 languages. We believe that diversity of thought and transparency of impact breed the best innovations which is why we are a cross-functional team of specialists in product, design, engineering and data working closely together with equal voice in ideation and equal access to insights. We work across the entire stack leveraging any tool or technology necessary to support web and mobile feature innovation at scale.

So, have a good hypothesis for how to improve our product? Great! Now let’s run an experiment and see what the fans think.

Responsibilities – What You'll Do

• Drive an independent product area within the Core Experience ecosystem
• Work collaboratively with engineers, designers, copywriters and data scientists and foster a common team identity rooted in customer and business success
• Foster creative and innovative feature ideation within the team and stimulate participation from all members
• Develop roadmaps that balance short-term optimization with long-term strategic bets and investments
• Develop frameworks to prioritize features based on sound estimations of business value and complexity
• Utilize hypothesis-driven experimentation (multivariate testing) to understand cause and effect without bias
• Analyze user data and make sound inferences to answer questions and support decision-making
• Develop fluency in the underlying architecture, codebase and technologies of the product platform
  
  

Requirements:

• 0+ years of product management experience in consumer web or mobile (native) products
• Record of using analytics to support decision-making
• Excellent written and verbal communication; ability to present to diverse non-technical audiences
• BS or MS in STEM, Economics, Psychology or close equivalent required
  
  

About Product at StubHub:

Product Management sits at the core of our business, constantly working to identify new product features and improvements that enhance the experience for our users and drive profitable revenue streams for the company. You’ll work with an agile team with a business goal, rather than sitting within a centralized product group.

Our product team uses data to define feature requirements and specifications, working with talented developers and designers to guide ideas from conception to launch.

StubHub is the leading global marketplace for music, sports, and entertainment tickets.

Despite our rapid growth while revolutionizing a 100-billion-dollar industry, we maintain our start-up ethos and data-driven, collaborative culture. We believe that small, cross-functional teams can achieve extraordinary results. Fans from nearly every country in the world can find millions of tickets to their favorite events in the language, currency, and with the device of their choice.

We provide the widest possible choice of tickets to events around the world and help ticket sellers reach a global audience. StubHub has partnered with many of the world’s leading brands in sports and entertainment while helping fans access unforgettable experiences.

We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Are you interested in joining an ambitious and close-knit team dedicated to solving meaningful customer problems? Your work will have a significant impact on the business, and help spread the joy of concerts, theater, and sports around the world.

We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel StubHub is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work.