MBA PM Intern
San Francisco, CA
Entry Level · Internship
Posted a year ago

Gusto is first and foremost Customer Driven. We value thoughtfulness and empathy. We take pride in making smart decisions based on customer research, design sprints and prototyping while balancing short and long term technical decisions. Engineering, Product and Design collaborate as equals.

About Gusto

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 200,000 businesses nationwide.

Our mission is to create a world where work empowers a better life, and it starts right here at Gusto. That’s why we’re committed to building a collaborative and inclusive workplace, both physically and virtually. Learn more about our Total Rewards philosophy.

Our Product Management team is looking for strategic problem solvers to join our team for a Summer 2021 internship. As a Product Management Intern, you'll work and learn alongside product managers, engineers and operational teams to apply your skills to real world problems.

Not only will your work at Gusto help the more than 100,000 small businesses we already serve, but Gusto is growing so quickly that you’ll have a large personal impact on the trajectory of our business.

Here’s What You’ll Do

  • Collaborate with Engineering, Product, and Design to release a product feature
  • Execute strategic market analysis on trends, competitors, and customers
  • Conduct user research and/or analyze user data
  • Understand customer pain points, propose solutions, and then prototype, iterate, and launch
  • Develop a compelling vision, strategy, and roadmap
  • Present insights and findings to key stakeholders and leaders

Examples Of Previous Intern Projects Include

Interns will be matched to a Gusto product team based on background, interest, and company needs.

  • Improving onboarding for newly hired employees of Gusto customers, focused on creating a warm and personal welcome experience.
  • Driving conversion for a product-add on by analyzing funnel opportunities and deepening our integration with an external partner.

Here’s What We’re Looking For

  • Students pursuing an advanced degree in Business, Computer Science or Management Science and graduating between December 2022 and Summer 2023
  • 4+ years experience in a highly strategic, analytical and operational role in fast-paced environments
  • Passion for creating memorable experiences for customers
  • Structured problem solver and expert in prioritizing features
  • Strong product sense
  • U.S. work authorization is required. This role is not available for sponsorship.

Learn More About The Team

  • Series E Fundraising Announcement
  • Gusto’s First RISE (DEI) Report
  • Supporting Small Businesses Through COVID-19
  • Remarkable Achievement Award in DEI Recruiting for 2021

Our cash compensation amount for this role is targeted at $46/hr in Denver & most remote locations, and $57/hr for San Francisco & New York. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home with us.

Our company is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Our company considers qualified applicants with criminal histories, consistent with applicable federal, state and local law. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at

Gusto provides a cloud-based payroll, benefits, and human resource management solution for businesses.
Size:  1001-5000 employees
Funding Level:  Late-stage Startup
Total Amount Raised:  516.1 M
Year Founded:  2011
T. Rowe Price
Ribbit Capital
Salesforce Ventures
General Catalyst
Altimeter Capital
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