Chief of Staff, Product & Solutions
Remote (US)
Mid-level +1 · Full time
Posted 2 months ago

Our Team Emphasizes Our Core Values In The Following Ways

At Guild, we uphold our Core Values in everything we do.

  • Nurture A Learner’s Mindset -using a combination of feedback and reflection to gain productive insight into personal strengths and development areas
  • Build Shared Success - building partnerships and working collaboratively with others to meet shared objectives Be an Owner - h olding self and others accountable to meet commitments
  • Create Belonging - recognizing the value that different perspectives and cultures bring to our company

Guild is hiring a Chief of Staff, Product & Solutions to work in collaboration with Paul Freedman, President, Chief Product & Solutions (CPS). In this role, the Chief of Staff (CoS) will be responsible for driving engagement, efficiency, and alignment of the Product business unit (BU). Success in this role will include serving as a thought partner to the CPS, supporting the operational efficiency of the BU by developing timely communications and ensuring the leadership is in lock step with one another and the broader organization. This role is critical to the success of the Product BU and is key to removing barriers; the CoS will share context, drive transparency, and appropriately prioritize time, thought, and resources towards Guild’s key areas of focus.

Responsibilities Include

  • Own the communication and operational execution of the product strategy such that cross-functional leaders and employees are provided with the knowledge and information needed to excel in their roles
  • Partnering with the President to build and maintain high functioning product teams and environments
  • Enable the Product Leadership team to operate optimally and in alignment with one another (e.g. weekly Leadership Team meetings, 1:1s with leadership, etc.)
  • Design and implement quarterly retrospectives and OKR setting processes, enabling Product and C-Suite leadership to set the future vision and direction for the team
  • Manage the quarterly process of developing material for upcoming Board of Directors meetings in partnership with Product leadership
  • Collaborate cross-functionally with additional Chiefs of Staff, Communications, and Strategy leaders across Guild to maintain insight into decisions and implications of changes in other areas of the business
  • Support the growth and evolution of the Product leadership team by developing onboarding for new leaders
  • Build and complete change plans as needed for the Product organization
  • Serving as a thought-partner to the Chief Product & Solutions on decisions that impact the business unit and the organization more broadly
  • Draft internal executive communications on behalf of the Chief Product & Solutions and their leadership team as needed
  • Support and/or lead additional special projects as needed

Required Proficiencies

  • Deep experience in business or strategy roles at a senior level,
  • Background in product, partnership development, and business development
  • Experience working and leading teams in high-growth, high-velocity organizations and/or in late-stage start-up environments
  • Excellent business intuition and savvy
  • Demonstrated excellence in communication, both written and verbal
  • Ability to operate effectively in ambiguity and lead others to make decisions and action plans
  • A balance of scrappiness and scale competence
  • Examples of leading critical initiatives from inception to execution
  • Ability to work cross-functionally with senior leadership

We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a base salary range of $135,000 - $182,500 vari able compensation and company stock options.

Guild is increasing economic mobility for working adults by partnering with the largest employers in the country to offer education as a benefit to their employees via our marketplace of nonprofit universities and education institutions. Guild’s proprietary technology platform facilitates the administration of this innovative benefit and our team of coaches helps each employee navigate the path back to school, providing individualized support from day one through program completion.

Guild is a female-led, Certified B Corporation - and with a valuation of $3.8 billion is one of the highest-valued, privately held education companies in the world, and the only one led by a woman. Guild's investors include Ken Chenault, General Catalyst Partners, chairman and former CEO of American Express, Emerson, and Iconiq.

We Currently Offer The Following Benefits

Guild Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know.

  • Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
  • Access to a 401k to help save for the future
  • 15 days of PTO/vacation in the first year. After your first year (or for Guilders in Director+ positions), you transition into an open vacation policy.
  • 8 days of fully-paid sick leave, to take the time to heal and or recover
  • Family-friendly benefits, including 14 weeks of parental leave, employer-paid short-term and long-term disability, employer-sponsored life insurance, and fertility care benefits.
  • Well-rounded wellness benefits including access to free and low cost mental health resources and support services
  • Education benefits and tuition assistance to help your future development and growth

Guild requires COVID-19 vaccines for all employees and guests attending Guild events or entering Guild offices. As of February 1, 2022, we will be expanding our in-person vaccination requirement to include booster shots. We will be using both Clear’s Digital Vaccine Card and state-sponsored vaccine passports to verify proof of vaccine. Accommodations or exceptions can be requested for medical or religious reasons.


I understand that I am applying for employment with Guild Education and am being asked to provide information in connection with my application. I further understand that Guild gathers this information through a third-party service provider and that Guild may also use other service providers to assist in the application process. Guild may share my information with such third-party service providers in connection with my application and for the start of employment. Guild will treat my information in accordance with Guild’s Privacy Policy .

I have reviewed and agree to Guild’s Privacy Policy as well as the privacy policies of the third-party service providers used by Guild associated with the application process.

Guild Education
Guild Education's lifelong learning platform offers classes, programs, and degrees for working adults.
Size:  251-500 employees
Funding Level:  Late-stage Startup
Total Amount Raised:  228.5 M
Year Founded:  2015
Social Capital
Felicis Ventures
Salesforce Ventures
Bessemer Venture Partners
General Catalyst
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