Chief of Staff
United States · Remote
Junior +1 · Full time
Posted a year ago

About Loom

Loom is on a mission to empower everyone at work to communicate more effectively, wherever they are. We are already trusted by over 12M users across 200k+ companies. Our customers are global and use Loom at work at world-class companies including Netflix, HubSpot, Atlassian, Juniper Networks, and Twitter.

Founded in 2015, Loom has raised over $200 million from top-tier investors including Sequoia Capital, Kleiner Perkins, Coatue, and Andreessen Horowitz.

Chief of Staff to Joe:

The Role

The Chief Of Staff will work closely with Joe in managing the most critical strategic initiatives, driving Loom to the next chapter of hyper-growth. Serving as a member of the executive team, the Chief of Staff will drive assessment of market development and strategic projects, including Expansion, M&A, Talent Acquisition, and Product Development.

You'll be the right hand to Joe, physically working out of the same office for a minimum 25% of days per month. From a Digital HQ perspective, you will have 100% access to everything the CEO does (meetings, docs, looms, email, slack). You will need to quickly understand every role and function across the company. Then you will take as much off Joe's plate as possible. Initially, it starts with relatively administrative tasks, but you will be empowered to hire the support staff required to continually up level to the highest leverage work possible.

What Joe wants from this individual is a level of dedication, hustle, and smart work that rivals championship teams. What Joe will provide in return is the best learning and career-advancing role possible. We will push each other to be the best work versions of ourselves possible. As a result, we will change the way the world works forever.

  • We are currently hiring remotely in the United States and Canada

Your Responsibilities

  • Drive Loom's business strategy, alongside the CEO, from development through successful execution to meet Loom's growth objectives.
  • Create structure and focus for market development ideas that the executive team is exploring and bring forth recommendations for action.
  • Manage strategic project planning, executive meetings, and leadership offsites.
  • Proactively manage and assess CEO requests, including requests from Press, Sales Inquiries, Business Partners, Financial Partners, and more. Delegate to Executive Admin as needed.
  • Work with BizOps to drive company operating cadence (Planning, OKRs, Board Meetings)
  • Build rapport with the leadership team and key cross-functional stakeholders to serve as a catalyst for driving Loom's future growth.

What We're Looking For

  • You have 2-5 years of experience in management consulting, investment banking, and/or leadership at a fast-paced startup environment that demands strategic thinking, data analysis, organization, and collaborative communication.
  • Unwavering ownership mentality. Whatever is best for Loom > Team > Self/Individual.
  • You have strong interpersonal and communication skills and able to interact with the highest level of leadership and build rapport with internal and external partners.
  • You will be the conduit for information in many directions, especially at the executive and leadership level. You must be able to coach and be coached. To give and receive tough feedback.
  • Excellent knowledge of business operations, corporate development and strategy
  • Proactive, hard-working, and resourceful in pushing progress forward and meeting accelerated timelines with minimal oversight.
  • You have demonstrated ability to handle confidential and sensitive information, using utmost discretion when working with CEO, Executives, and Business Partners.
  • You are based in Atlanta or EST time zone. Ability to travel (as needed) to NYC and SF Offices.

How We Work

Freedom and Flexibility: At Loom, we believe work is an act, not a place. When we disengage work from a location, we can accommodate a broad range of life choices. You can choose to work from home or while you travel. If you are in the Bay Area, you can drop by our San Francisco office on 2nd and Market St. when reopens in Fall 2021. We are able to hire across the United States and Canada* and are continuing to expand our international presence. And you are free to move within a country without any adjustment to compensation.

Engaging Workday: The key to an engaging workday is finding the right balance between different ways to work sync, async, text and video. Loom makes it easier for us to say what we mean without having to schedule a zoom meeting or struggle to find the right words. And using async communication allows us to free up time for deep work every day. We believe there's a place for sync time - often a conversation on Zoom is exactly what is needed. For team meetings, this ‘sync time’ is typically between 9AM-Noon PT given where the overlap of timezones where Loommates are located.

Work-Rest Balance: The way we balance the fast-paced demands of a high-growth startup and sustainability is making rest a priority. We offer a flexible PTO policy so you're able to take time off when you need it. We also go fully offline once a year between Christmas and New Year (and twice during the Pandemic). Rest is also part of the workday, not just during PTO. Taking a break for personal commitments, whether it's watching the kids or getting some exercise is natural part of the workday.

Social Connection: Relationships and connectedness matter. We are intentional about building trust and relationships through unique, shared experiences. Our virtual workspace keeps us connected day-to-day whether it's through Looms celebrating wins or our buzzing Slack communities. Loommates are able to meet in person with their teams at least twice a year purely for fun. We're also building local offices for those who want to work or meet in person, starting with San Francisco and New York City in Fall 2021.

Perks at Loom

Competitive compensation and equity package

99% company paid medical, dental, and vision coverage for employees and dependents (for US employees)

Flexible Spending Account (FSA) and Dependent Care Flexible Spending Account (DCFSA)

Healthcare reimbursement (for International employees)

Life, AD&D, Short and Long Term Disability Insurance

401(k) with 4% company matching

Professional development reimbursement

Mental health and wellness reimbursement

Gym reimbursement

Unlimited PTO

Paid parental leave

Remote work opportunities

Home office & technology reimbursement

Loom = Equal Opportunity Employer

We are actively seeking to create a diverse work environment because teams are stronger with different perspectives and experiences.

We value a diverse workplace and encourage women, people of color, LGBTQIA individuals, people with disabilities, members of ethnic minorities, foreign-born residents, older members of society, and others from minority groups and diverse backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of Loom are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.

Loom is a work communication tool that enables its users to get a message across instantly shareable videos.
Size:  101-250 employees
Funding Level:  Mid-stage Startup
Total Amount Raised:  203.6 M
Year Founded:  2016
Sequoia Capital
Social Capital
Y Combinator
Tencent Holdings
Great Oaks Venture Capital
General Catalyst
Slow Ventures
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