About Deserve:

Through a digital-first, mobile-centric, highly configurable credit card solution, Deserve is powering the future of fintech. Using machine learning and alternative data, Deserve partners with universities, associations, financial institutions, fintechs, and modern consumer brands to develop, rapidly deploy and power white label and co-branded credit card programs for any audience. Deserve is a venture-backed fintech company whose investors include Goldman Sachs, MasterCard, Visa, Sallie Mae, Accel, Pelion Venture Partners, Aspect Ventures, and Mission Holdings.

Deserve’s platform consists of a number of products and service modules working together. As an Associate Product Manager, you will work on product features, driving discovery on needs, potential partners and integrations, scope and user stories. You will work with Sr. Product Managers and engineering leads to develop early understanding of feasibility, trade-offs, complexity and efforts, and use the information to describe requirements, sequence and acceptance criteria for user stories.

Responsibilities

• Drive research and discovery on specific features/enhancements, in order to develop or validate insights on business case and value to client and end user.
• Write product requirement specifications, with user stories and acceptance criteria.
• Work collaboratively with design, data and engineering to iterate on requirements and subsequently to develop and deploy.
• Work closely across compliance, programs, risk management and other functional teams.
• Write product documentation to support onboarding of new partners and to support existing partners on the platform.
• Enable resolution/development/implementation of prioritized features, enhancements and bugs.
• Write drafts for product marketing and sales collateral.
• Ensure proactive communication with Senior Product Managers on assigned work.
  
  

Requirements

• Curiosity, passion to help build, empathy to client/user, problem solving and aptitude for logic, technology and rapid learning.
• Ability to identity and map business needs to prioritized initiatives.
• Outstanding problem solving ability and collaboration skills.
• Ownership mentality, to work cross functionally to deliver on product and outcomes, working across multiple functions.
• Excellent written and verbal communication skills.
• Preferably, a technical background gained through work or education.
  
  

*Must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered for U.S. based jobs.